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matchwire Privacy Policy

株式会社Proto (the “Company”) establishes this Privacy Policy (this “Policy”) as follows regarding the handling of users’ personal information on matchwire (the “Service”) provided by the Company.

Enacted:
September 1, 2026

Article 1 (Scope of application)

1. This Policy applies to the handling of personal information on the Service and on the Company’s website.

2. For self-hosted editions of matchwire, the entity responsible for handling personal information is the organization that deployed it.

Article 2 (Business operator information)

The name of the business operator handling personal information and the name of its representative are stated on the operator information page of the Company’s website. Upon request to the contact stated on that page, the operator’s address is provided without delay.

Article 3 (Information we collect)

1. The Company collects the following information.

  • 1. From Candidates: account information (email address, authentication credentials, etc.), profile information (name, work history, education, skills, preferred conditions, etc.), submitted documents, and the content of applications and messages
  • 2. From Corporate Users: name, email address, affiliated organization and role, job information, and records relating to selection
  • 3. Automatically through use of the Service: cookies, access logs, and records of use of the Service

2. Where integration with an external service is used, the Company collects only the information necessary for that integration.

3. The Company does not collect special care-required personal information or any other information whose collection is not permitted by law or by guidelines under the Employment Security Act.

Article 4 (Purposes of use)

1. The Company uses the personal information it collects for the following purposes.

  • 1. To provide and operate the Service
  • 2. To match candidates with jobs and provide candidate information to Corporate Users, within the scope of the person’s settings and consent
  • 3. To analyze registered information with AI and use it for matching, evaluating fit, and drafting text
  • 4. To verify identity and prevent fraudulent use
  • 5. To bill and settle usage fees
  • 6. To respond to inquiries and make necessary communications
  • 7. To respond as required by law
  • 8. To create statistical information in a form that cannot identify individuals

2. If the Company changes a purpose of use, it will publish the changed purpose.

Article 5 (Provision to third parties)

1. The Company does not provide personal data to third parties except in the following cases.

  • 1. Where the person has consented
  • 2. Where based on law

2. Disclosure of a Candidate’s information to Corporate Users is made based on the person’s consent. The person controls the scope of disclosure, and consent can be withdrawn at any time.

3. Disclosures across organizations are recorded, and the person can review those records.

4. The Company does not provide the results of AI analysis or prediction to Corporate Users without the person’s consent.

Article 6 (Entrustment)

1. The Company may entrust all or part of the handling of personal data to external providers such as cloud services, AI model providers, and payment processors, to the extent necessary to achieve the purposes of use. The Company contractually obliges these providers to maintain appropriate security controls and supervises them in a necessary and appropriate manner.

2. For providers of AI models, the Company has confirmed that data sent to them is not used to train the AI models.

Article 7 (Provision to third parties in foreign countries)

The providers entrusted with the handling of personal data include businesses located in foreign countries (primarily the United States), and personal data is stored mainly on servers in the United States. The Company protects personal data through contractual and technical measures, with an understanding of the systems for the protection of personal information in the United States.

Article 8 (Security control measures)

For the security of personal data, the Company maintains rules for its handling, manages access privileges, encrypts communications, and takes other organizational, human, physical, and technical measures. The Company will respond without delay to requests from the person concerned regarding the details of the measures taken.

Article 9 (Cookies, etc.)

The Service uses cookies to the extent necessary to provide the Service, such as maintaining login state.

Article 10 (Requests for disclosure, etc.)

1. Requests for the disclosure, correction, suspension of use, and the like of retained personal data are accepted at the contact point in Article 12. After verifying the identity of the person, the Company will respond without delay in accordance with law.

2. Candidates can export their profile, manage consents regarding disclosure, and delete their account and data at any time from the Service’s screens. Deletion is executed immediately.

3. Even after deletion, records necessary for responding to legal requirements and preventing fraud may be retained in a form that cannot be linked to the person.

Article 11 (Persons under 18)

The Service is intended for persons 18 years of age or older. If the Company finds that it has collected the personal information of a person under 18, it will delete it promptly.

Article 12 (Contact point)

Requests, complaints, and consultations regarding the handling of personal information are accepted at the following contact point.

Email: contact@matchwire.ai

Article 13 (Revisions)

The Company may revise this Policy. When revising it, the Company will announce the content and effective date on the Service or on the Company’s website. For changes that require the person’s consent under law, the Company will obtain consent.