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matchwire Terms of Service

These Terms set out the conditions for use of matchwire (the “Service”) provided by 株式会社Proto (the “Company”).

Enacted:
September 1, 2026

Article 1 (Application)

1. These Terms apply to all relationships between the Company and users in connection with use of the Service.

2. Individual provisions that the Company posts on the Service or on the Company’s website form part of these Terms. If the content of these Terms and of an individual provision differ, the individual provision prevails.

Article 2 (Definitions)

In these Terms, the following terms are used with the following meanings.

  • 1. “Candidate” means a person who uses the Service as an individual who works.
  • 2. “Corporate User” means a company or organization that uses the Service for the purpose of hiring activities or other business, and its officers and employees.
  • 3. “User” means Candidates and Corporate Users.

Article 3 (Registration)

1. A Candidate’s account is registered by the person themselves. A Corporate User’s account is registered based on the organization’s registration or an invitation from that organization’s administrator.

2. The Service is available to persons 18 years of age or older.

3. Users shall keep their registered information accurate and up to date.

4. The Company may decline to accept a registration if the applicant falls under any of the following items.

  • 1. Where the Company determines that the applicant is likely to violate these Terms
  • 2. Where the registered information contains falsehoods, errors, or omissions
  • 3. Where the applicant has previously had their registration for the Service cancelled
  • 4. Where the Company determines that the applicant is an antisocial force or the like (meaning an organized crime group, a member of one, or a person equivalent thereto) or is involved with one
  • 5. Where the Company otherwise determines that the registration is not appropriate

Article 4 (Account management)

1. Users shall manage their account’s authentication credentials at their own responsibility, and shall not allow third parties to use them, nor lend or transfer them.

2. Acts performed on the Service using authentication credentials are deemed acts of the user of that account.

Article 5 (Use of AI agents)

1. Users may, at their own responsibility, connect AI agents to the Service and use them.

2. Operations of the Service by an AI agent are deemed acts of the user who granted authority to that AI agent.

Article 6 (Usage fees)

1. Use as a Candidate is free of charge. The Company never charges Candidates.

2. Corporate Users’ usage fees, payment methods, and other conditions are as displayed in the pricing table established by the Company and on the application screens.

3. Match rankings and display do not change based on whether fees are paid or their amount.

4. Where the Service is used for work that requires a license under the Employment Security Act, the Corporate User themselves shall hold the necessary license.

Article 7 (Prohibited acts)

In using the Service, users shall not engage in any of the following acts.

  • 1. Acts that violate laws or public order and morals
  • 2. Acts of registering or posting false information
  • 3. Acts that infringe the rights or interests of other users or third parties
  • 4. Unauthorized access, acts that impose an excessive load, and other acts that interfere with the operation of the Service
  • 5. Acts of using information obtained on the Service in violation of these Terms or the law
  • 6. Acts of collecting information on the Service by automated means, or of reproducing or accumulating it for purposes other than use of the Service
  • 7. Acts of seeking discriminatory treatment on the basis of gender, age, nationality, or the like (except where permitted by law)
  • 8. In addition to the preceding items, acts that the Company reasonably determines to be inappropriate

Article 8 (Job information)

1. Corporate Users shall keep job information accurate and up to date, and shall not make false or misleading displays.

2. Job information shall state the matters required by the Employment Security Act and other laws.

3. When a Corporate User ends a recruitment or changes its content, they shall reflect this in the job information without delay.

Article 9 (Handling of candidate information)

1. Corporate Users shall use candidate information obtained on the Service only within the scope of the purpose of their own hiring and selection, and shall not use, reproduce, or provide it to third parties beyond the scope in which it was disclosed.

2. Corporate Users shall delete candidate information that is no longer needed without delay, except where retention is required by law.

3. Corporate Users shall not contact a candidate outside the Service without the person’s consent.

4. In handling candidate information, Corporate Users shall comply with the Act on the Protection of Personal Information, the Employment Security Act, and other laws.

Article 10 (Suspension of the Service)

The Company may suspend or interrupt the provision of all or part of the Service as needed for maintenance, incident response, system updates, or other purposes.

Article 11 (Ownership of rights)

1. Intellectual property rights relating to the Service belong to the Company or to third parties that have licensed them to the Company.

2. Rights to information that users register on the Service are reserved to those users. The Company may use such information to the extent necessary to provide the Service.

Article 12 (Suspension of use and deregistration)

1. If a user falls under any of the following items, the Company may, without prior notice, temporarily suspend that user’s use of the Service or cancel their registration.

  • 1. Where the user has violated these Terms
  • 2. Where it is found that the registered information contains falsehoods
  • 3. Where it is found that the user falls under any item of Article 3, Paragraph 4
  • 4. Where the Company otherwise determines that continued use is not appropriate

2. The Company is not liable for damage incurred by a user as a result of measures under this Article.

Article 13 (Withdrawal)

Users may withdraw at any time by the method prescribed by the Company. The handling of data upon withdrawal is as set out in the Privacy Policy.

Article 14 (Changes to and termination of the Service)

1. The Company may change the content of the Service.

2. The Company may terminate the provision of the Service. In that case, the Company will notify users in advance, allowing a reasonable period.

Article 15 (Disclaimer of warranties and limitation of liability)

1. The Company does not guarantee that the Service will bring about a successful match, hire, or job change.

2. Users are responsible for job information and other information they register, and the Company does not guarantee its completeness, accuracy, usefulness, or the like.

3. The Company is not a party to employment contracts or other contracts between users, and does not conduct job placement under the Employment Security Act. Decisions on selection and hiring are made by Corporate Users, and the Company does not take part in disputes arising between users.

4. If a user incurs damage due to the Company’s non-performance of obligations or tort, the Company is liable only for direct and ordinary damage actually incurred by the user, except in cases of the Company’s intent or gross negligence.

5. The total amount of the Company’s liability to a Corporate User is capped at the total usage fees that the Corporate User paid to the Company in the preceding 12 months, except in cases of the Company’s intent or gross negligence.

Article 16 (Handling of personal information)

The Company handles users’ personal information in accordance with the Privacy Policy.

Article 17 (Changes to these Terms)

1. The Company may change these Terms in accordance with Article 548-4 of the Civil Code.

2. When changing these Terms, the Company will announce the revised content and its effective date on the Service or on the Company’s website by the effective date.

Article 18 (Communications and notices)

1. Communications and notices from the Company to users are made by display on the Service, by sending to the registered email address, or by other methods the Company deems appropriate.

2. Communications from users to the Company are accepted at the contact point designated by the Company.

Article 19 (No assignment of rights and obligations)

1. Users may not assign their status or their rights and obligations under these Terms to third parties, or offer them as security, without the Company’s prior written consent.

2. If the Company transfers the business relating to the Service to a third party, the Company may assign its status under these Terms, its rights and obligations, and registered information to the transferee, and users are deemed to have consented to this in advance.

Article 20 (Severability)

Even if any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions continue in full force and effect.

Article 21 (Governing law and jurisdiction)

1. These Terms are governed by the laws of Japan.

2. For any dispute arising between the Company and a user in relation to the Service, the Tokyo District Court shall be the exclusive agreed court of jurisdiction for the first instance.